Privacy Policy

1. Information We Collect

2. How We Use Data

We use your data to provide the platform, keep it secure, and connect buyers, tenants, owners, agents and developers.

• Account & sign-in: to create your account, send OTPs and keep you signed in.
• Enquiries: to deliver your messages, visit requests and callbacks to the person you contacted.
• Listings & search: to publish listings, show search results and calculate indicative scores and market trends from listing data. These are automated comparisons, not valuations or investment advice.
• Safety & support: to prevent spam and fraud, moderate listings, handle reports and answer your questions.
• Payments: to process and record payments for paid features.
• Improving Niketra: to count listing views and understand how features are used.

3. Sharing of Information

We do not sell your personal data. We share it only as follows:

• With the person you contact: when you send a message or enquiry to a listing owner, agent or developer, or request a visit or callback, they receive your name, phone number and message. Contact details on a listing are shown to you when you choose to reveal them.
• Service providers: companies that help us run Niketra, such as hosting and database, SMS delivery for OTPs, payment processing, bot protection, sign-in with Google, maps, and video. They receive only what they need for that service. Some of them may process data outside India.
• Legal reasons: when required by law, court order or a government authority, or to protect the rights and safety of users and Niketra.

Information you put on a public listing, such as photos, property details and the contact details you choose to display, is visible to anyone who visits the listing.

4. Data Security

We use reasonable safeguards to protect your data, including access controls, secure sign-in, bot protection on forms, and rate limits against abuse. No online service can guarantee absolute security. If you believe your account has been compromised, contact us immediately.

5. Data Retention & Deletion

We keep your data while your account is active and as needed to provide the platform, resolve disputes, keep records and meet legal obligations. You can deactivate your account from Account Settings, which hides your account and listings; deactivation does not by itself delete your data. To permanently delete your account and personal data, use Profile → Delete account in the Niketra app, or request it on our website at niketra.com/delete-account without installing the app. Your account is deactivated immediately and deletion starts straight away; it is normally finished within minutes and, if anything delays it, completed within 30 days at most. If your account has a verified email address we confirm to it when deletion is done. We delete your profile, sign-in, saved items, notifications, drafts, personal listings and your messages. We may keep, for only as long as the law or a genuine security or fraud-prevention need requires, payment records, security and fraud-prevention logs, and moderation or audit records, with personal details removed where possible and access restricted. Conversations and visit requests involving other people are kept for them with your details removed.

6. Your Choices & Rights

You can ask us to give you a summary of the personal data we hold about you, correct inaccurate data, or erase your data, and you can withdraw consent where we rely on it. You can also nominate another person to exercise these rights on your behalf in the event of your death or incapacity. Send your request to the address below and we will respond within a reasonable time.

7. Children

Niketra is meant for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us personal data, please contact us and we will take appropriate action.